If you would like to speak to customer service, please go to our Contact Us Page or send an email to allaboutsassy@sassybaby.com

Sterilizers or any extreme heat will damage product. For detailed cleaning instructions, please see back of product packaging.

Always make sure the surface you are trying to stick suction cups to is smooth, flat, and free of debris. You may try wetting the suction cup before pressing it down on the surface or wiping both the surface and the suction cup with an alcohol-free baby wipe before pressing onto a flat, clean, and smooth surface. Suction cups do not work well on textured surfaces.

Sassy takes children’s safety very seriously, which is why all products are made to the highest standards. Sassy products meet and exceed federal and global regulations. For more information on a specific product, please see the product detail page

As parents ourselves, we prioritize the safety of the children using and playing with our products. Rest assured that all of our products meet and exceed safety standards, including ASTM, CPSC, EN71, and Health Canada standards, and pass testing for the California Prohibition of Phthalates in Toys. Our plastic products are made from materials known to be BPA-free.

At this time, Sassy does not sell replacement parts for any of our toys.